E-JRM
eJrm Vol. 8 No. 09 Agustus 2019

PENGARUH BRAND IMAGE TERHADAP BRAND LOYALTY DENGAN BRAND TRUST SEBAGAI VARIABEL INTERVENING PADA PELANGGAN SUPER GEPREK

Chairani Aulia (Unknown)
N. Rachma (Unknown)
Afi Rahmat Slamet (Unknown)



Article Info

Publish Date
30 Jul 2019

Abstract

ABSTRACT This research aims to analyze and understand the influence of Brand Image on Brand Loyalty with Brand Trust as an intervening variable for Super Geprek customers in Malang. The population in this study were customers who had purchased Super Geprek products more than three times at Super Geprek Jalan MT Haryono No.192 Dinoyo-Malang. This research is a type of descriptive research using a quantitative approach and also uses questionnaire research instruments. The research method used is path analysis. The sample in this study was taken using the Slovin formula with accidental sampling technique which is a sampling technique based on chance. A sample of 100 respondents in a population of 3600 consumers was obtained. The results showed that brand image (X1) can influence brand loyalty (Y1) with a value (Sig 0.00), brand loyalty (Y2) can affect brand trust (Y2) with a value (Sig 0,000), brand image (X) has an effect towards brand trust (Y2) with a value (Sig 0.00).Keyword: Brand Image, Brand Loyalty, Brand Trust, Path test, Sobel test.

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Journal Info

Abbrev

jrm

Publisher

Subject

Economics, Econometrics & Finance

Description

E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya ...