E-JRM
eJrm Vol. 10. No. 04 Agustus 2021

Pengaruh Kepercayaan, Keamanan Dan Kualitas Pelayanan Terhadap Keputusan Pembelian Di Tokopedia

Alim Khoirudin (Unknown)
Budi Wahono (Unknown)
Khalikussabir Khalikussabir (Unknown)



Article Info

Publish Date
24 Aug 2021

Abstract

AbstractThis study aims to determine the effect of trust, security and service quality on purchasing decisions, the sample of this study is the consumer of the Tokopedia site. To collect data using a questionnaire, to analyze data using validity test, reliability test, normality test, multiple linear analysis, F statistic test and t statistic test, coefficient of determination test in IBM Social Sciences Statistical Package (SPSS) Version 16.0From the results of calculations with SPSS which is a variable of trust, security, service quality have a simultaneous and significant effect on purchasing decisions. While partially the variables of trust, security and service quality have a positive and significant effect on purchasing decisions. Keywords: Trust; Security; Service Quality; Purchasing Decisions

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Journal Info

Abbrev

jrm

Publisher

Subject

Economics, Econometrics & Finance

Description

E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya ...