SI LUHUR: Improving digitalization-based public services in Sidoluhur Village, Malang

Handayani Nur Hayati (Universitas Merdeka Malang, Malang, Indonesia)
Akbar Pandu Dwinugraha (Universitas Merdeka Malang, Malang, Indonesia)
Sinta Nur Fiasari (Universitas Merdeka Malang, Malang, Indonesia)
Hana Jihan Khoirunnisa (Universitas Merdeka Malang, Malang, Indonesia)
Maria Florida Evalista (Universitas Merdeka Malang, Malang, Indonesia)

Community Empowerment
Vol 8 No 3 (2023)

Sidoluhur Village, Lawang District, Malang Regency has the majority of the population working as farm labourers. With a population of 6,182 people consisting of around 1,978 heads of households, this village has problems with administrative activities and public services. The purpose of this activity is to increase the competence of village officials in providing digital-based administrative services. The method used is Participatory Rural Appraisal (PRA). The result obtained from this activity is that there is an application ‘SI LUHUR’ to support public services. Village apparatus and the community are able to carry out and access digital-based public services. In addition, this activity also increases the solidity and synergy of village apparatus in managing public services.