Fundamental Management Journal
Vol. 8 No. 1 (2023): ISSN:2540-9220 (online) APRIL 2023

The Relationship Between Internal Communication, Work Motivation, and Employee Performance at Bank OCBC NISP Jakarta, Pluit Karang Utara Branch

Romarta Agustina (Unknown)
Christina Natalina (Unknown)
Jonny Siagian (Unknown)



Article Info

Publish Date
19 Apr 2023

Abstract

This study aims to determine the relationship between Internal Communication and Work Motivation, to employee performance at Bank OCBC NISP Jakarta, Pluit Karang Utara branch. The sample was determined as many as 40 respondents consisting of tellers, customer service, marketing, operators and branch heads. Researchers used saturated sampling techniques that include internal communication variables, work motivation, and employee performance. The analysis method used is a descriptive analysis of respondents, the data description includes correlation test analysis, while the correlation test used is a spearman rank correlation test. The results of this study show that there is a significant relationship between internal communication and employee performance which is shown with a significance value of 0.000 < 0.05 and there is a significant relationship between work motivation and employee performance, which is shown with a significance value of 0.000 < 0.05. Keywords: Internal Communication, Work Motivation, Employee Performance

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Journal Info

Abbrev

jm

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

The Fundamental Management Journal provides a valuable outlet for basic research on management and economic-orientated themes and topics. It publishes articles of a multi-disciplinary and interdisciplinary nature as well as empirical research from within traditional disciplines and managerial ...