ANALISIS ARTIKEL TERKAIT PRAKTIK MANAJEMEN MUTU DALAM TRANSPORTASI INDUSTRI

Ilham Wiyata Dewandana (Universitas Negeri Jakarta, Indonesia)
Christian Gomgom Nathanael Siallagan (Universitas Negeri Jakarta, Indonesia)
Duta Rizky Lawangga (Universitas Negeri Jakarta, Indonesia)

Cross-border
Vol. 6 No. 1 (2023): Januari-Juni

This study aims to explore information related to quality management practices in the transportation industry. The method used in this research is a descriptive qualitative research method, which involves collecting data from literature related to the research topic. The data analyzed include the definition of quality management, principles of quality management, and quality management practices applied in the transportation industry. Through the analysis of several articles, the study yields several findings regarding quality management practices in the transportation industry, such as coordination and communication, scheduled planning and industry discipline.