JEKSya Jurnal Ekonomi dan Keuangan Syariah
Vol. 1 No. 1 (2022): Volume 1 No 1 September 2022

Pengaruh Religiusitas Terhadap Loyalitas Nasabah

Sahputra, Julfan (Unknown)
Harahap, Rijal Allamah (Unknown)



Article Info

Publish Date
01 Sep 2022

Abstract

The source of this research data was obtained from the answers to the questionnaire given to the customers of PT. Bank Syariah Indonesia (BSI) Tbk Sub-Branch of Pangkalan Brandan. Processing and analysis of data in this study using the computer program SPSS 22.00 and Microsoft Office Excel. The results showed that there was a significant influence between religiosity on customer loyalty at BSI Tbk Sub Branch Pangkalan Brandan. This is evidenced by the statistical results showing that religiosity (X) statistically shows a significant value less than 0.05 or (0.00 < 0.05) and the tcount > ttable (14.730 > 1.98447). The religiosity of PT. BSI Tbk Pangkalan Brandan Sub-Branch affects their loyalty to continue using the products and services offered by BSI Tbk Pangkalan Brandan Sub-Branch by 68.6%, while the remaining 31.4% (100% - 68.6%) is influenced by the following variables: another variable. The positive coefficient means that there is a positive relationship between religiosity and customer loyalty, the higher the level of religiosity of PT. BSI Tbk Pangkalan Brandan Sub Branch, the more loyal they are to continue to use the products and services offered by PT. BSI Tbk Sub-Branch of Pangkalan Brandan.

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Journal Info

Abbrev

JEKSya

Publisher

Subject

Economics, Econometrics & Finance

Description

JEKSya Jurnal Ekonomi dan Keuangan Syariah adalah jurnal akademik yang diterbitkan tiga kali setahun Mey September Desember oleh Yayasan Perima dan bekerjasama dengan STAI Jam’iyah Mahmudiyah Tanjung Pura, Langkat. JEKSya adalah jurnal akademik peer-review untuk mahasiswa, praktisi, sarjana, dan ...