Journal Economy And Currency Study (JECS)
Vol. 5 No. 1 (2023)

Peran Komunikasi Dan Pelayanan Dalam Meningkatkan Kepuasan Masyarakat

Nurbiya Tengkeran (Universitas Gorontalo, Indonesia)
Moh. Afan Suyanto (Universitas Gorontalo, Indonesia)
Deby R. Karundeng (Universitas Gorontalo, Indonesia)



Article Info

Publish Date
16 Jun 2023

Abstract

The purpose of this research is to analyze the influence of communication and services on community satisfaction (study at the Office of Population Control, Family Planning, Women's Empowerment and Child Protection in Boalemo Regency). The data used in this study is primary data sourced from filling out questionnaires. The research population is 75 respondents using the incidental method. The analytical technique used to answer research problems and test hypotheses is multiple linear regression analysis. The results showed that communication had a positive and significant effect on community satisfaction, service had a positive and significant effect on community satisfaction and simultaneously the variables of communication and service had a positive and significant effect on community satisfaction.

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Journal Info

Abbrev

jecs

Publisher

Subject

Economics, Econometrics & Finance

Description

Diterbitkan oleh Pusdirka Publishing secara berkala (setiap enam bulan) yaitu setiap Januari dan Juli, dengan tujuan untuk menyebarluaskan hasil penelitian, pengkajian, dan pengembangan bidang ekonomi dan keuangan, khususnya bidang 1. Akuntansi 2. Manajemen 3. Pasar modal hukum bisnis 4. Perpajakan ...