<![CDATA[During the COVID-19 pandemic, to avoid transmission of COVID-19, the government implemented restrictions on community activities (PPKM). Social restrictions during the Corona Virus (Covid-19) pandemic encourage the use of electronic transactions to become more massive. The Covid-19 pandemic has made consumers and business actors increasingly use electronic systems in transactions. The increase in electronic transactions during the Covid-19 pandemic, adds to the risk of loss for consumers. During the pandemic, consumer complaints related to online transactions soared. This is the problem with the idea of community service. For this reason, the solution given is the pattern of consumer dispute settlement patterns in electronic transactions.]]>
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