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All Journal Lex Journal : Kajian Hukum dan Keadilan
Bambang Sugeng Ariadi
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Law, Crime, Criminology & Criminal Justice

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POLA PENYELESAIAN SENGKETA KONSUMEN PADA TRANSAKSI ELEKTRONIK Bambang Sugeng Ariadi; Zahry Vandawati Chumaida; Trisadini Prasastinah Usanti
Lex Journal: Kajian Hukum & Keadilan Vol 5 No 1 (2021): July
Publisher : Faculty of Law, University of Dr. Soetomo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (854.27 KB) | DOI: 10.25139/lex.v5i1.4131

Abstract

During the COVID-19 pandemic, to avoid transmission of COVID-19, the government implemented restrictions on community activities (PPKM). Social restrictions during the Corona Virus (Covid-19) pandemic encourage the use of electronic transactions to become more massive. The Covid-19 pandemic has made consumers and business actors increasingly use electronic systems in transactions. The increase in electronic transactions during the Covid-19 pandemic, adds to the risk of loss for consumers. During the pandemic, consumer complaints related to online transactions soared. This is the problem with the idea of ​​community service. For this reason, the solution given is the pattern of consumer dispute settlement patterns in electronic transactions.
Co-Authors Trisadini Prasastinah Usanti Zahry Vandawati Chumaida