Journal of Business Management Education (JBME)
Vol 8, No 1 (2023)

Empirical Study of Bandung Basin Tourist Behavior: Visitor Journey Analysis

Marceilla Suryana (Politeknik Negeri Bandung)
Eko Susanto (Politeknik Negeri Bandung)
Syifaa Novianti (Politeknik Negeri Bandung)
Chandra Budhi Septyandi (Politeknik Negeri Bandung)



Article Info

Publish Date
23 Jun 2023

Abstract

This study aims to provide a comprehensive understanding of tourist travel in the Bandung Basin and formulate strategic recommendations to improve the tourist experience in the area. Using quantitative research methods involving 300 tourist respondents visiting destinations in the Bandung Basin, this study examines travel in various stages, including pre-visit, in-visit, and post-visit. It highlights the implications for DMO and stakeholders in the tourism industry. This study found that this region's dreaming and planning phases are largely determined by the trend and influence of digital information received by travelers. While at the booking stage, the role of online travel agents in the younger generation of travelers dominates its utility above direct bookings. This study provides several strategic recommendations for DMO to follow up on the profile of tourist behavior in the Bandung Basin.

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Journal Info

Abbrev

JBME

Publisher

Subject

Economics, Econometrics & Finance Education

Description

Journal of Business Management Education (JBME) with the registered number e-issn 2715-3037 and p-issn 2715-3045 is an online journal of undergraduate student in Pendidikan Bisnis, Fakultas Pendidikan Ekonomi dan Bisnis, Universitas Pendidikan Indonesia. Publishing every three times a year in May, ...