Jurnal Mantik
Vol. 7 No. 1 (2023): May: Manajemen, Teknologi Informatika dan Komunikasi (Mantik)

Gender as a moderation of destination brand experiences

Miska Irani Tarigan (Universitas Katolik Santo Thomas, Indonesia)
Errie Margery (Universitas Katolik Santo Thomas, Indonesia)
Betniar Purba (Universitas Katolik Santo Thomas, Indonesia)



Article Info

Publish Date
30 May 2023

Abstract

Following the pandemic, the tourism industry reopened and made strategic efforts to bring domestic and foreign tourists to Indonesia's top destinations. One of the priority national priority strategic areas is the Lake Toba tourist area. In addition to applying experiential marketing to the series during a visit to the destination, the initial strategy in this research is to create brand loyalty to the destination in the Lake Toba tourist area. The gander is used as an intervening variable in determining the destination brand experience, with the ultimate goal of forming destination brand loyalty. By understanding the role of the destination image in the formation of the destination brand experience; infrastructure and supporting services or attractions at destinations that are expected to shape destination brand loyalty in the Lake Toba tourist area. This study used purposive and quota sampling on domestic tourists, and the participants included 200 people. The data was processed using SmartPLS, and the findings indicated that gender can moderate destination attractions on destination brand experiences. Meanwhile, gender cannot moderate the impact of the destination image variable, as well as the infrastructure and support service variables, on the destination brand experience. The findings of this study can be used to identify interesting attractions in destinatios that are expected to increase tourist visits to the Lake Toba Tourism Area.

Copyrights © 2023






Journal Info

Abbrev

mantik

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media

Description

Jurnal Mantik (Manajemen, Teknologi Informatika dan Komunikasi) is a scientific journal in information systems/informati containing the scientific literature on studies of pure and applied research in information systems/information technology,Comptuer Science and management science and public ...