Economica: Journal of Economic and Economic Education
Vol 1, No 1 (2012): Economica: Journal Of Economic And Economic Education

PENGARUH PENERAPAN EXPERIENTIAL MARKETING TERHADAP LOYALITAS KONSUMEN KARTU PRA BAYAR SIMPATI TELKOMSEL




Article Info

Publish Date
20 May 2015

Abstract

This research aims to analyze influences of experiential marketing variable as dependent variable and provides consumer experiences in getting benefit from communication services to simPATI consumer loyalty. This research is descriptive research with non probability sampling technique – convenience sampling method. Sample size is Hair income that is 20 times of variable, number of respondent is 100 people. The data is analyzed by using multiple regressions with SPSS program, test, F test, alpha 0.05. The research shows, (1). No significant influences between sense marketing and customer loyalty (sig=0.166). (2). There is significant influences between feel marketing and customer loyalty (Sig = 0.029). (3). No significant influences between feel marketing and customer loyalty (Sig = 0,689). (4). There is a significant influence between act marketing and customer loyalty. (5). No significant influences between relate marketing and customer loyalty (Sig = 0,572). (6). There is a significant influence between all variables experiential marketing and customer loyalty (Sig = 0,000). Researcher suggests company to review sense marketing, act marketing and relate marketing strategy that has applied and consider other factors that influences consumer loyalty and also increase feel marketing and think marketing strategies.

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Journal Info

Abbrev

economica

Publisher

Subject

Economics, Econometrics & Finance Education

Description

Economica: Journal Of Economic And Economic Education, sebuah jurnal internasional elektronik, menyediakan forum untuk menerbitkan artikel penelitian asli, artikel ulasan dari pakar yang diundang, dan berita teknologi baru yang terkait dengan Riset ekonomi dan Riset pendidikan ekonomi. Jurnal ini ...