The current business conditions are experiencing major challenges with the occurrence of globalization. This is further complicated by the occurrence of VUCA due to the COVID-19 pandemic that occurred in the last 2 years. Business challenges that initially focused only on globalization, now must focus more on determining the right strategy to face business competition while surviving the VUCA conditions due to the COVID-19 pandemic. This research was conducted at PT. X, who managed to survive the VUCA condition due to the COVID-19 pandemic by using the BSC method to measure the effectiveness of the competitive advantage strategy that the company has used
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