Eksplorasi Teknologi Enterprise & Sistem Informasi (EKSTENSI)
Vol. 1 No. 1 (2022): November

Aplikasi Manajemen Komplain Gedung Plaza Setiabudi Menggunakan Framework Ionic

Ade Galang Santika (Universitas Bung Karno)
Raditya Galih Whendasmoro (Universitas Bung Karno)
Iskandar Zulkarnain (Universitas Bung Karno)



Article Info

Publish Date
30 Nov 2022

Abstract

PT Jakarta Setiabudi Internasional Tbk manages an office building located in South Jakarta, namely the Plaza Setiabudi building, with a total area of ​​22,264 m2 that can be rented and while maintaining performance and improving service levels to maintain the loyalty of building tenants. In services to building tenants, there are complaints, so that several departments involved in handling tenant complaints include Facility Management, Tenant Relations, Engineering, House Keeping, Security, and Parking. complaints to find out the process, so that customers do not need to meet employees directly and the building tenant complaint management process can be completed, the building tenant compliance management application is designed using UML (Unified Modeling Lagunage) to help describe business processes and in making applications using the Java and C# programming languages and to optimize the database using the ionic framework.

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Journal Info

Abbrev

research

Publisher

Subject

Computer Science & IT

Description

Jurnal Eksplorasi Teknologi Enterprise & Sistem Informasi (EKSTENSI) adalah jurnal akses terbuka media elektronik yang diterbitkan melalui proses peninjauan sejawat atau para ahli yang relevan di bidang ilmu komputer. Jurnal EKSTENSI diterbitkan dua kali dalam setahun, pada bulan Mei dan November ...