Conference on Business, Social Sciences and Technology (CoNeScINTech)
Vol 1 No 1 (2021): Conference on Business, Social Sciences and Technology (CoNeScINTech)

ANALİSİS Pengaruh Work overload, Perceived Organizational Support, Interpersonal Conflict dengan mediasi organizational commitment terhadap OCB di Honda Ahass

Yuddy Giovanna Priscilla (Universitas Internasional Batam)
Vanessa Hu (Universitas Internasional Batam)



Article Info

Publish Date
28 Oct 2021

Abstract

This study aims to determine whether there is a significant effect of work overload, perceived organizational support, interpersonal conflict and organizational commitment on organizational citizenship behavior at Honda Ahass. This study used 100 respondents from Honda Ahass employees using the saturated sampling formula method, namely only employee respondents in the 3 companies that I selected were respondents in this study. This study uses the SPSS version 26.0 program for analysis of respondents' demographic data and then continues with testing using the SmartPLS version 3.0 program for analysis of the relationship between variables. Based on the results of hypothesis testing, the data shows that interpersonal conflict, perceived organizational support has no significant effect on organizational commitment and organizational citizenship behavior, work overload has a significant effect on organizational citizenship behavior. Based on the results of this study, in increasing perceived organizational support for organizational citizenship behavior, the Honda Ahass employees are suggested to be able to increase organizational commitment first through the creation of perceived organizational support and organizational citizenship behavior

Copyrights © 2021






Journal Info

Abbrev

conescintech

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science

Description

CoNeScINTech (Conference on Business, Social Sciences and Technology) Conducting a research is one of the implementations of Three Pillars of Higher Education that has a crucial role for the development of science, technology, and arts as well as for the improvement of the welfare of society since ...