International Journal of Social Science, Education, Communication and Economics
Vol. 2 No. 3 (2023): August

The Effect of Career Development and Emotional Intelligence on Organizational Citizenship Behavior Mediated by Job Satisfaction in Employees of Drinking Water Companies in Lingga District

Muhammad Yusuf (Persada Indonesia University YAI, Jakarta, Indonesia)
Anoesyirwan Moein (Persada Indonesia University YAI, Jakarta, Indonesia)
Alex Zami (Persada Indonesia University YAI, Jakarta, Indonesia)



Article Info

Publish Date
17 Jul 2023

Abstract

The purpose of this study was to determine and analyze the effect of career development and emotional intelligence on organizational citizenship behavior mediated by job satisfaction. The sample in this study used a saturated sample, where all the population was sampled, but employees as leaders and researchers were not included in the sample. The sample in this study amounted to 67 employees. The data collection technique in this study used a questionnaire method, with SEM-PLS statistical analysis. Data processing in this study using the SmartPLS 3.3.3 software program. The results of this study prove that career development directly has a positive and significant effect on organizational citizenship behavior. Furthermore, emotional intelligence has a positive and significant effect on organizational citizenship behavior. While job satisfaction has a positive and significant effect on organizational citizenship, and career development has a positive and significant effect on job satisfaction, while emotional intelligence has a positive and significant effect on job satisfaction, so that indirectly job satisfaction can mediate career development on organizational citizenship behavior. And indirectly, job satisfaction is able to mediate the influence of emotional intelligence on organizational citizenship behavior of employees.

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Journal Info

Abbrev

SJ

Publisher

Subject

Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

International Journal of Social Science, Education, Communication and Economics (SINOMICS Journal) | E-ISSN: 2829-7350 publishes articles or scientific studies related to social science, education, communication, and economics. publishes articles or scientific studies related to social science, ...