Creating Excellent Service in Gudang Hirang Village, Sungai Tabuk District

Devia Hetty Hernany (Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Islam Kalimantan Muhammad Arsyad Al Banjari)

Jurnal Pengabdian Masyarakat Bestari (JPMB)
Vol. 2 No. 8 (2023): August 2023

Public service, or service to the community, is an illustration of the approach of an employee to a government organization. There are public service standards for providing open access to information to the public so that they can understand the requirements, procedural paths, costs, and service times. The aim of this outreach is not only to improve the capabilities of village officials but also to increase the value of the quality of services available in the Gudang Hirang Village Government. The method used is to provide counseling, dialogue or brainstorming as well as practice and cases. This activity is expected to improve the performance and capabilities of existing village personnel/equipment, so as to achieve village community satisfaction with the excellent service provided by the government of Gudang Hirang Village, Sungai Tabuk District, Banjar Regency.