CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis
Vol. 3 No. 4 (2023): CEMERLANG : Jurnal Manajemen dan Ekonomi Bisnis

Pengaruh Harga Sewa dan Kualitas Layanan Terhadap Kepuasan Pelanggan Pada Apartemen PT Gunawangsa Merr

Jeni Ayu Tria Praneta (Unknown)
Nuryadi Nuryadi (Unknown)
Komarun Zaman (Unknown)

Article Info

Publish Date
05 Sep 2023

Abstract

The purpose of this study was to determine the effect of rental prices and service quality on customer satisfaction at Pt Gunawangsa Mapan Sentosa Merr. This study uses primary and secondary data. Data collection techniques using observation and questionnaires. The analysis technique used is quantitative. The results of this study are, Based on the results of partial hypothesis testing there is a significant effect of rental prices on customer satisfaction, and there is also a significant effect of service quality on customer satisfaction. As for simultaneously there is a significant influence of rental prices and service quality on customer satisfaction

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Journal Info
CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis
Website

Abbrev

cemerlang

Publisher

Pusat Riset dan Inovasi Nasional

Subject

Economics, Econometrics & Finance

Description

CEMERLANG :Jurnal Manajemen dan Ekonomi Bisnis, berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas ...