Jurnal Sistim Informasi dan Teknologi
2023, Vol. 5, No. 3

Level of Acceptance and Use Measurement of Electronic Money Technology Using UTAUT Model

Frans Sudirjo (Universitas 17 Agustus 1945 Semarang)
Asri Ady Bakri (Universitas Muslim Indonesia)
Andy Ismail (Universitas Darwan Ali)
Putri Ekaresty Haes (Universitas Pendidikan Nasional)
Sarwo Hakim (Universitas Teknologi Muhammadiyah Jakarta)



Article Info

Publish Date
01 Aug 2023

Abstract

By increasing transaction speed and decreasing transaction costs, electronic payment innovations make cashless payment systems more effective. Electronic money is used in a variety of transactions, such as paying for commuter line tickets, paying for Trans Jakarta tickets, paying tolls, and shopping at supermarkets. However, in practice, it shows that users' understanding and awareness of electronic money are still not optimal, and there are problems with electronic money reader sensors. Therefore, it is crucial to undertake research on the acceptance and use of electronic money because this is one of the key elements in the system's successful deployment. In order to ascertain the current state of user acceptance and usage of electronic money, this study used the PLS-SEM analytic technique to look at the factors from the UTAUT 2 model that have an impact on user acceptability of electronic money. According to the findings, users who utilize electronic money have behavioral intentions and use behaviors that are 88% and 26%, respectively. Then, of the 12 hypotheses put out, Social Influence on Behavioral Intention and Facilitating Conditions on Behavioral Intention were the two that were rejected. Despite the fact that 60% of new users continue to use electronic money after one to two years, not enough nominal is utilized in a single week, according to the results of using it.

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Journal Info

Abbrev

JSisfotek

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

The Jurnal Sistim Informasi dan Teknologi (JSISFOTEK) aims to publish manuscripts that explore information systems and technology research and thus develop computer information systems globally. We encourage manuscripts that cover the following topic areas: - Analytics, Business Intelligence, and ...