Jurnal Ekonomi
Vol. 12 No. 04 (2023): Jurnal Ekonomi, 2023

DESCRIPTIVE ANALYSIS OF CUSTOMER PROFILES OF MICRO WAKAF BANK USING THE 4C APPROACH

Dedi Setiawan (Universitas BakrieMaster of Management Study Program, Faculty of Economics and Social Sciences, Universitas Bakrie, Indonesia)
Jerry Heikal (Master of Management Study Program, Faculty of Economics and Social Sciences, Universitas Bakrie, Indonesia)



Article Info

Publish Date
06 Oct 2023

Abstract

The use of machine learning as an automatic and efficient system for predicting and observing changes in welfare for loan customers approved based on credit scoring, as well as the health of BWM institutions, can increase efficiency in program evaluation. Therefore, the author was interested in conducting a descriptive analysis of the customer profiles of Bank Wakaf Mikro using the 4C approach. In this study, the analysis tools used were descriptive quantitative and qualitative analysis as well as linear regression using the SPSS version 25 program. Based on the results of the research and discussion that has been carried out regarding the descriptive analysis of the customer profiles of Micro Waqf Banks with the 4C approach, it can be concluded that the customer profiles with current financing status which is the target customer of Bank Wakaf Mikro namely female gender, age 36-45 years, minimum education D3, type of side business, length of joining BWM 1-2 years, length of business less than 1 year, number of employees more than 5 people, business license already exists, product license already exists, turnover of more than 2 million rupiah per month, loan amount of more than 250 million rupiah, initial capital of 2.5-5 million rupiah, production pattern with tools, manual packaging techniques, marketing and sales digitally or online, as well as existing and routine financial reports.

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Journal Info

Abbrev

Ekonomi

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Ekonomi [p. ISSNĀ 2301-6280, e. ISSNĀ 2721-9879] is a peer-reviewed journal published Half times a year (June, and December) by SEAN Institute. Jurnal Ekonomi is intended to be the journal for publishing articles reporting the results of economics research. Jurnal Ekonomi invites manuscripts ...