Jurnal Ilmiah Wahana Pendidikan
Vol 9 No 18 (2023): Jurnal Ilmiah Wahana Pendidikan

ANALISIS PRAKTIK MANAJEMEN KUALITAS TOTAL TERHADAP KINERJA OPERASIONAL RUMAH SAKIT SWASTA

Putri Mega Pratiwi (Universitas Trisakti)
Wahyuningsih Wahyuningsih (Universitas Trisakti)

Article Info

Publish Date
06 Sep 2023

Abstract

This study aims to determine the effect of total quality management (TQM) practices on the operational performance of private hospitals. In collecting data, this research uses a sample of medical employees who work in private hospitals. The sample used was 204 respondents. The data analysis technique uses Structural Equation Modeling (SEM) with the help of the AMOS computer program. The results of this study indicate that total quality management (TQM) practices have a positive effect on operational performance

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Journal Info
Jurnal Ilmiah Wahana Pendidikan
Website

Abbrev

JIWP

Publisher

Universitas Bumi Hijrah Tidore

Subject

Religion Education Social Sciences Other

Description

Jurnal Ilmiah Wahana Pendidikan (JIWP) Diterbitkan sebagai upaya untuk mempublikasikan hasil-hasil penelitian dan temuan di bidang pendidikan . Jurnal ini terbit 4 bulanan, yaitu bulan April, Agustus dan Desember. *Ruang Lingkup* Memuat hal kajian, analisis, dan penelitian tentang perancangan, ...