Jurnal Minfo Polgan (JMP)
Vol. 12 No. 2 (2023): Artikel Penelitian 2023

E-marketing Strategy and its Effect on Revenue and Customer Loyalty

Eliyanti Agus Mokodompit (Universitas Halu Oleo)
Bahtiar Efendi (Universitas Sains Al-Qur'an (Unsiq) Jawa Tengah di Wonosobo)
Ervana Chyrinne (Universitas Insan Pembangunan Indonesia (UNIPI))
Robbikal Muntaha Meliala (Universitas Bina Sarana Informatika)
Silvina Mayasari (Universitas Bina Sarana Informatika)



Article Info

Publish Date
28 Oct 2023

Abstract

In the rapidly evolving digital era, businesses and organisations must adapt to technological changes and changing consumer behaviour. One important aspect in dealing with these changes is the use of e-marketing strategies. The purpose of this study is to analyse e-marketing strategies and their effect on revenue and customer loyalty. This research is a literature review that adopts a qualitative method approach, which means it will analyse and interpret data by relying on information and text from various sources. The study results show that electronic marketing, or e-marketing, is a key element in the marketing strategy of modern companies. It is supported by advances in information and communication technology that have changed the way businesses operate. E-marketing has a significant influence on a company's revenue by increasing visibility, attracting new customers, and retaining existing customers. In addition, this strategy can also strengthen customer loyalty and help companies make smarter decisions through data analysis.

Copyrights © 2023






Journal Info

Abbrev

jmp

Publisher

Subject

Computer Science & IT Library & Information Science Mathematics Social Sciences

Description

Jurnal Minfo Polgan (JMP) merupakan jurnal nasional yang diterbitkan oleh Program Studi Manajemen Informatika Politeknik Ganesha Medan terbit berkala (satu tahun dua kali yaitu Maret dan September) dengan tujuan untuk menyebarluaskan hasil riset bidang teknologi dan informasi kepada para akademisi, ...