Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan
Vol. 5 No. 2 (2021)

The Technology Acceptance Model in use of Technologies for Contactless Process during the Covid-19 Pandemic

Ginting, Ina Veronika (Unknown)
Syifa Alawiyah (Unknown)

Article Info

Publish Date
28 Dec 2021

Abstract

The purpose of this study was to measure passenger acceptance of Technologies for Contactless Process (TFCP) provided by the airport to prevent the spread of Covid-19 by adopting the Technology Acceptance Model (TAM). The study collected 220 questionnaires from passengers using TFCP and the data was analysed using Likert scale techniques by measuring Perceived ease of use and perceived usefulness. The results of the study significantly that passengers are willing to adapt using TFCP. This research contributes as the basis of a better strategy by airport managers managing TFCP by understanding the passenger experience. Keywords: TAM; TFCP; Perceived Usefulness and Ease of Use.

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Journal Info
Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan
Website

Abbrev

jk

Publisher

Politeknik Pariwisata NHI Bandung

Subject

Decision Sciences, Operations Research & Management Environmental Science Languange, Linguistic, Communication & Media Social Sciences

Description

Jurnal Kepariwisataan: Destinasi, Hospitalitas dan Perjalanan (ISSN 2477-3808; e-ISSN 2721-4753) is a peer-reviewed journal which is published by Politeknik Pariwisata NHI Bandung (PPNHIB) Jurnal Kepariwisataan aims at initiating and stimulating advances in hospitality and tourism research. ...