Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Vol 6 No 3 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah

Analisis Pengaruh Kualitas Pelayanan dan Kualitas Produk terhadap Kepuasan Pelanggan pada Rumah Makan Nasi Liwet Cipancar

Abdurohman, Abdurohman (Unknown)
Adji, Widwi Handari (Unknown)

Article Info

Publish Date
14 Jun 2023

Abstract

service and product quality on consumer satisfaction at Nasi Liwet Cipancar Restaurant. As many as 99 respondents for the sample taken using the Non-Probability sampling technique with the Accidential sampling approach. So that there is a simultaneous influence between variable X1 and variable X2 on Y with SPSS V.26 of 56% and the remaining 43.4% is attributed to other factors that were not examined in this research. Keywords: Service Quality, Product Quality, Customer Satisfaction

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Journal Info
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Website

Abbrev

alkharaj

Publisher

Institut Agama Islam Nasional Laa Roiba Bogor

Subject

Economics, Econometrics & Finance Social Sciences

Description

AL-KHARAJ: The Journal of Islamic Economics, Finance & Business is a scientific journal published by the Center for Research and Strategic Studies (PRKS) of the Institute of Islamic Religion (IAI) National Laa Roiba Bogor. This journal contains scientific papers from academics, researchers and ...