JURNAL MITRA MANAJEMEN
Vol 10, No 2 (2019): JURNAL MITRA MANAJEMEN

PENGARUH KUALITAS PRODUK, HARGA DAN LOKASI TERHADAP KEPUASAN PELANGGAN TOKO FANNY TEXTILE JAKARTA

Joni Efendi (Unknown)
Nur Azizah (Unknown)



Article Info

Publish Date
07 Aug 2019

Abstract

From the data processing perfomed using SPSS 20 for window, obtained multiple correlation coefficient (R) = 0.975, which means that there is a strong relationship or positive, and in the can (R2) at = 97.5% and the remaining 4.3%. To obtain the value of the multiple regression Y = 3.101 + 0.394 X1+ 0.340 X2+0.422X3  and for t test with a confidence level α = 5% obtained t value of 1.683 that there is a significant positive effect between the variable X1 to Y, and that there are significant positive significantly between variables X2 to Y, and there is a significant positive influence between the variables X3 to Y then Ho is rejected and Ha accepted, which means there is the influence of Product Quality, Price, and Location on Customer Satisfaction. As well as for the F–test with a confidence level α = 5% obtained Fvalue of 0.000 which is smaller than the value of the trust which means that the variables X1, X2, X3 are jointly significant effect – variable equal to Y. therefore it can be concluded that the regression model used in this study is correct and feasible.

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Journal Info

Abbrev

jmm

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Education Mechanical Engineering Other

Description

Jurnal Mitra Manajemen adalah jurnal yang fokus pada semua program studi di universitas dirgantara marsekal suryadarma seperti Teknik Penerbangan, Teknik Aeronautika, Sistem Informasi, Manajemen Informatika, Teknik Elektro, Teknik Industri, Pengaturan Lalu Lintas Udara, Ekonomi, dan Hukum. Semua ...