Jurnal Paedagogy
Vol 11, No 1: Jurnal Paedagogy (January 2024)

Education Quality and Performance Based on Balanced Scorecard in Junior High School : A Case Study at SMPN 8 Insumbrei Supiori Regency, Papua

Yulianingsih Yulianingsih (Master of Educational Adminitrasion, Universitas Kristen Satya Wacana, Salatiga)
Bambang Ismanto (Master of Educational Adminitrasion, Universitas Kristen Satya Wacana, Salatiga)
Wasitohadi Wasitohadi (Master of Educational Adminitrasion, Universitas Kristen Satya Wacana, Salatiga)



Article Info

Publish Date
10 Jan 2024

Abstract

This research aims to analyze the performance and quality of education based on the four perspectives of the balanced Scorecard at Junior high school (SMPN) 8 Insumbrei, Supiori Regency, Papua. The research used a qualitative approach with a case study method utilizing the Balanced Scorecard perspectives, including the financial, customer, internal business, and growth and learning perspectives. The research subjects included 27 individuals, consisting of 9 teachers, 10 students, and 8 community members. Data collection techniques involved documentation analysis, questionnaires, and interviews. Data analysis followed the Miles and Huberman model, encompassing interactive data analysis involving data collection, reduction, display, and conclusion drawing. The research findings showed that: 1) from a financial perspective, in economic terms, effectiveness and efficiency score 4 with a good category, 2) from a customer perspective, it scores 4 with a good category, 3) based on the internal business perspective, the measurement results show a score of 3 with enough category, and 4) from a learning and growth perspective, it scores 4 with a good category.

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Journal Info

Abbrev

pedagogy

Publisher

Subject

Education Languange, Linguistic, Communication & Media Mathematics Other

Description

Jurnal Paedagogy contains scientific articles and critical review from research in Education, Teaching and Learning which include; 1. Formal/School Education 2. Nonformal/Community Education 3. Informal/Family ...