International Journal of Economics, Business and Accounting Research (IJEBAR)
Vol 6, No 4 (2022): IJEBAR, Vol. 6 Issue 4, December 2022

THE EFFECT OF CUSTOMER EXPERIANCE AND PERCEIVED VALUE ON APARTMENT RESIDENT LOYALTY

Sandra Oktaviana Pinaraswati (Unknown)
Sri Susilowati (Unknown)
Ilya Farida (Unknown)
Ika Devy Pramudiana (Unknown)



Article Info

Publish Date
10 Dec 2022

Abstract

Destination research is to examine the influence of customer experience and perceived value on the loyalty of residents of the Tamansari Prospero Sidoarjo Apartment. The research was designed in the form of a causal relationship between variables. This research uses primary data. The research population was the residents of Tower Fortuna Apartemen Tamansari Prospero Sidoarjo totaling 200 people. While the sample is 133 people with accidental sampling technique and data collection using a questionnaire. The analysis technique uses multiple linear regression analysis. The results of the study are that customer experience and perceived value have a significant effect on the loyalty of apartment residents, customer experience has a significant effect on the loyalty of residents of the Tamansari Prospero Sidoarjo Apartment and perceived value has a significant effect on the loyalty of residents of the Tamansari Prospero Sidoarjo Apartment

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Journal Info

Abbrev

IJEBAR

Publisher

Subject

Economics, Econometrics & Finance

Description

International Journal of Economics, Business, and Accounting Research (IJEBAR) is a peer-reviewed, open access international scientific journal dedicated for rapid publication of high-quality original research articles as well as review articles in all areas of Economics, Business and Accounting. ...