Garuda - Garba Rujukan Digital

Implementasi Kebijakan Pelayanan Publik Bagi Masyarakat Penyandang Cacat Ika Devy Pramudiana
DIMENSI - Jurnal Sosiologi Vol 9, No 1 (2016): Juni
Publisher : DIMENSI - Journal of Sociology

Show Abstract | Download Original | Original Source | Check in Google Scholar

This research aims to analyze public policy and service implemented to people with disability. This research is important and interesting because of lack of government’s attention in fulfilling the rights of people with disability. Public services in Indonesia have not been responsive to the community with special needs, including vulnerable groups, people with disabilities, lack of attention to people with disabilities appear to have a lot of teredianya services, public access or public facilities. Understanding of all functions of government law No. 4, 1997 (UU No. 4 Tahun 1997) on access for disabled people and government regulation No. 43/1998 (PP. No. 43/1998) concerning the development of social prosperity for the disabled is still low. Provision of services accessible to all citizens (inclusive) in the public service sector is still not a top priority of government. This study was a qualitative research, where researchers aimed to describe and analyze the implementation of public services provided in relation to the disabled. Here the important role of government in memperhatiakan people with disabilities, much needed public service should have been held by thegovernment is able to meet the needs of all citizens and can be accessed by all citizens without exception.

PERUBAHAN PERILAKU KONSUMTIF MASYARAKAT DARI PASAR TRADISIONAL KE PASAR MODERN IKA DEVY PRAMUDIANA
Asketik : Jurnal Agama dan Perubahan Sosial Vol 1, No 1 (2017)
Publisher : Lembaga penelitian dan Pengembangan Masyarakat (LPPM) IAIN Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/ask.v1i1.409

Along with the growth of advanced economies, especially in larger cities, there have been changes in varioussectors including industry and production and modern market. On the other hand there is a shift fromtraditional lifestyles into the modern, creating changes in consumer spending patterns. The purpose of thisstudy was to determine the impact of the construction of modern markets on the economy and peopleâ€™s lifestylesand the second factor is that most affect consumerâ€™s decision to shop in modern market than in the traditionalmarket. In this study, using research method Qualitative Results obtained from this study is the change in theconsumer behavior of society from traditional markets to modern market due to several factors, one of which isthe modern market provides convenient facilities, and women in urban general career that almost did not havetime to shop traditional markets.Keywords: Perilaku Konsumtif, Pasar Tradisional, Pasar Modern

THE EFFECT OF CUSTOMER EXPERIANCE AND PERCEIVED VALUE ON APARTMENT RESIDENT LOYALTY Sandra Oktaviana Pinaraswati; Sri Susilowati; Ilya Farida; Ika Devy Pramudiana
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 6, No 4 (2022): IJEBAR, Vol. 6 Issue 4, December 2022
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v6i4.7127

Destination research is to examine the influence of customer experience and perceived value on the loyalty of residents of the Tamansari Prospero Sidoarjo Apartment. The research was designed in the form of a causal relationship between variables. This research uses primary data. The research population was the residents of Tower Fortuna Apartemen Tamansari Prospero Sidoarjo totaling 200 people. While the sample is 133 people with accidental sampling technique and data collection using a questionnaire. The analysis technique uses multiple linear regression analysis. The results of the study are that customer experience and perceived value have a significant effect on the loyalty of apartment residents, customer experience has a significant effect on the loyalty of residents of the Tamansari Prospero Sidoarjo Apartment and perceived value has a significant effect on the loyalty of residents of the Tamansari Prospero Sidoarjo Apartment

Responsiveness Of Public Complaints On The Integrated Road And Bridge Reporting Information System Application (SILAT JANTAN) In Madiun District Yuyun Gita Mustifa; Sri Roekminiati; Ika Devy Pramudiana; Aris Sunarya
Asketik: Jurnal Agama dan Perubahan Sosial Vol. 8 No. 1 (2024): Asketik: Jurnal Agama dan Perubahan Sosial
Publisher : Prodi Sosiologi Agama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/asketik.v8i1.1948

Public services are the standard for government effectiveness in encouraging the realization of a good government system. In Madiun Regency the problem is the same as in other cities or districts in Indonesia, namely road damage. The people of Madiun Regency want all complaints to be responded to by Madiun Regency PUPR Service officials. This research uses a qualitative descriptive method or approach. Research data was obtained through observation of the use of the SILAT JANTAN application, interviews with Madiun Regency PUPR Service employees and the community, as well as documentation. This responsiveness analysis uses five elements of responsiveness, namely complaints from the public in 2023, the response of officials in responding to complaints, the use of complaints as reference material for service improvement, the actions of organizational officials in providing service satisfaction and the placement of the public by officials in the applicable service system. The research results show that the authorities in responding to complaints do not delay and are communicative in responding to complaints and processing report data from the public through the SILAT JANTAN application and submitting road repair requests. There are still few people who make complaints through the SILAT JANTAN application because many people do not know about the application. Community involvement is really needed because information from the community is useful for policy planning. For example, when people complain about damaged roads but don't know where to report it, the Madiun Regency PUPR Service launches an innovative reporting application system related to damaged roads. In providing satisfaction to the community, the PUPR Department is trying to be more targeted in handling road damage. The community is satisfied with the authorities' quick response in carrying out road repairs which are often complained about because it can prevent bad things from happening. The provision of services at the Madiun Regency PUPR Service does not involve discrimination, tries to be fast, professional and in accordance with established service standards. From the results of this research, so that community involvement meets expectations, Madiun Regency PUPR Service officials can increase socialization regarding the SILAT JANTAN application so that the application is known to many people.

EVALUASI IMPLEMENTASI KEBIJAKAN PROGRAM DESA TANGGUH BENCANA DALAM PERSPEKTIF HEXAHELIX ASSESSMENT DI DESA KEPUHKIRIMAN KECAMATAN WARU KABUPATEN SIDOARJO Naufalariiq Vadio Samsuddin; Sri Roekminiati; Ika Devy Pramudiana; Sapto Pramono; Aris Sunarya
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 10 No 3 (2024): Agustus 2024
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/moderat.v10i3.3827

The Disaster Resilient Village (destana) program policy is one of the programs initiated by BNPB to increase community capacity in disaster management. The purpose of this research is to describe and analyze the data: 1) To present a description and analysis of how the implementation of Destana in Kepuhkiriman Village, Krian Subdistrict, Sidoarjo Regency in the perspective of Hexahelix Assessments 2) To present a description and analysis of the factors that contribute to the success and/or failure of the Destana policy. 3) To present a description and analysis of how Destana implementation is evaluated. This research uses implementation indicators from Edward III, in the perspective of Hexahelix Assessments, which then the results of the implementation will be evaluated using indicators from Willim N. Dunn. This research uses the analysis method according to Miles & Huberman. This research uses a qualitative approach, data collection techniques based on interviews, documentation and observation. The results showed that the implementation of the Disaster Resilient Village program in Kepuhkiriman village was still not going well enough because Destana's communication with hexahelix elements was only limited to formality, in resources it was sufficient because it had 40 volunteers, in disposition it was good enough, it was just that it had never had activities, and the bureaucratic structure had the right people. In terms of effectiveness, Destana as a form of building the resilience of rural communities is very effective. For the efficiency of Destana formation, it is the responsibility of the government to make policies that can be felt and carried out by the community. In terms of adequacy, it is still considered insufficient in the aspect of facilities and infrastructure, in the aspect of equity with the recruitment of volunteer members who are divided based on RW representatives, it is quite even. Then in the aspect of community responsiveness in realizing the potential for disasters in the village which then formed Destana was good enough.

Evaluasi Kebijakan Pembangunan Jalur Luar Lingkar Barat dalam Meningkatkan Konektivitas Antar Wilayah di Surabaya Meriana Yumame; Sapto Pramono; Ika Devy Pramudiana; Sri Roekminiati
Jurnal Ilmiah Dan Karya Mahasiswa Vol. 3 No. 1 (2025): JURNAL ILMIAH DAN KARYA MAHASISWA (JIKMA)
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jikma.v3i1.2932

The development of the Western Outer Ring Road (WORR) in Surabaya is a solution initiated to address the worsening traffic congestion caused by the imbalance between the number of vehicles and the limited road length. This study aims to evaluate the impact of JLBB development on inter-regional connectivity and traffic congestion reduction. The research uses a qualitative approach with a case study method through document analysis and interviews with relevant stakeholders. The findings indicate that the planned 19.8 km JLBB is expected to reduce congestion in the city center, improve accessibility, and strengthen connectivity between Surabaya and surrounding cities such as Sidoarjo and Gresik. The project also has the potential to support economic growth through improved goods distribution and create job opportunities around the corridor area. However, the implementation of this project faces challenges in land acquisition and budget constraints, which hinder the acceleration of development. Therefore, regular evaluations and further coordination between the city government and the private sector are necessary to address these obstacles. The JLBB development is expected to make a significant contribution to smooth mobility, reduce traffic congestion, and enhance the economy of Surabaya in the long term.

Analisis Dampak Transportasi Rel terhadap Penurunan Tingkat Kemacetan di Jakarta Oce Ovalina Yumame; Sapto Pramono; Ika Devy Pramudiana
JURNAL PENDIDIKAN DAN ILMU SOSIAL (JUPENDIS) Vol. 3 No. 1 (2025): Januari : JURNAL PENDIDIKAN DAN ILMU SOSIAL
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jupendis.v3i1.2903

This study aims to analyze the impact of implementing rail transportation on traffic congestion in Jakarta. The background of this research is driven by the increasing congestion, which has become a major issue in the Jakarta metropolitan area, affecting time efficiency and air quality. The objective of this research is to evaluate the effect of increased use of rail transportation, such as KRL, MRT, and LRT, in reducing congestion in Jakarta. This study uses a comparative analysis method with both quantitative and qualitative approaches, combining data on congestion levels, the growth of private vehicles, and the increase in rail transportation passengers from 2019 to 2024. The results show that although the number of private vehicles continues to rise, congestion can be significantly reduced with the increase in rail transportation users. The increased use of KRL, MRT, and LRT has contributed to the reduction of private vehicle volume on the roads, which has been proven to help reduce congestion and air pollution. The implications of this research are that the development and integration of a more extensive rail transportation system can be an effective solution in addressing congestion, improving public mobility in Jakarta, and supporting environmental sustainability.

Peran Inovasi (PETIK DUREN) Pelayanan Tilik Kampung Penduduk Rentan dalam Meningkatkan Kesejahteraan Masyarakat Kabupaten Lamongan Rosalina Ikawati; Ika Devy Pramudiana; Widyawati Widyawati; Sri Roekminiati
JURNAL PENDIDIKAN DAN ILMU SOSIAL (JUPENDIS) Vol. 3 No. 1 (2025): Januari : JURNAL PENDIDIKAN DAN ILMU SOSIAL
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jupendis.v3i1.2909

PETIK DUREN Program (Pelayanan Tilik Kampung Penduduk Rentan) is a public service innovation in Lamongan Regency aimed at improving access to civil administration for vulnerable groups, such as individuals with mental health disorders (ODGJ) and persons with disabilities. This study analyzes the program's success using Everett M. Rogers' diffusion of innovation theory, which includes indicators of relative advantage, compatibility, complexity, trialability, and observability. Using a descriptive qualitative method with a case study approach, data were collected through in-depth interviews and official government reports.The analysis results show that the program successfully registered 161 individuals in 2023 and an additional 16 individuals by May 2024. Success is evident in the trialability and observability aspects, demonstrated through improved access to healthcare, education, and social assistance services. Simplified procedures and a proactive approach facilitate vulnerable groups in accessing civil documents. The program meets innovation indicators, especially relative advantage and compatibility, by creating efficient services tailored to local needs.However, challenges such as low community participation in certain areas and logistical constraints remain. Recommendations include strengthening data verification technology, training officers, and implementing a zoning approach to expand coverage. With these improvements, PETIK DUREN has the potential to become a national model for public service innovation in improving the welfare of vulnerable communities.

Responsiveness Of Public Complaints On The Integrated Road And Bridge Reporting Information System Application (SILAT JANTAN) In Madiun District Yuyun Gita Mustifa; Sri Roekminiati; Ika Devy Pramudiana; Aris Sunarya
Asketik: Jurnal Agama dan Perubahan Sosial Vol. 8 No. 1 (2024): Asketik: Jurnal Agama dan Perubahan Sosial
Publisher : Prodi Sosiologi Agama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/asketik.v8i1.1948

Public services are the standard for government effectiveness in encouraging the realization of a good government system. In Madiun Regency the problem is the same as in other cities or districts in Indonesia, namely road damage. The people of Madiun Regency want all complaints to be responded to by Madiun Regency PUPR Service officials. This research uses a qualitative descriptive method or approach. Research data was obtained through observation of the use of the SILAT JANTAN application, interviews with Madiun Regency PUPR Service employees and the community, as well as documentation. This responsiveness analysis uses five elements of responsiveness, namely complaints from the public in 2023, the response of officials in responding to complaints, the use of complaints as reference material for service improvement, the actions of organizational officials in providing service satisfaction and the placement of the public by officials in the applicable service system. The research results show that the authorities in responding to complaints do not delay and are communicative in responding to complaints and processing report data from the public through the SILAT JANTAN application and submitting road repair requests. There are still few people who make complaints through the SILAT JANTAN application because many people do not know about the application. Community involvement is really needed because information from the community is useful for policy planning. For example, when people complain about damaged roads but don't know where to report it, the Madiun Regency PUPR Service launches an innovative reporting application system related to damaged roads. In providing satisfaction to the community, the PUPR Department is trying to be more targeted in handling road damage. The community is satisfied with the authorities' quick response in carrying out road repairs which are often complained about because it can prevent bad things from happening. The provision of services at the Madiun Regency PUPR Service does not involve discrimination, tries to be fast, professional and in accordance with established service standards. From the results of this research, so that community involvement meets expectations, Madiun Regency PUPR Service officials can increase socialization regarding the SILAT JANTAN application so that the application is known to many people.

Inovasi Pelayanan Publik di Dinas Kesehatan Kabupaten Banyuwangi Program Smart Health M. Roby Ashar; Sri Kamariyah; Ika Devy Pramudiana; Kristyan Dwijo S
Jurnal Niara Vol. 17 No. 3 (2025): Januari
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/niara.v17i3.23292

Inovasi pelayanan publik di Dinas Kesehatan Kabupaten Banyuwangi diwujudkan melalui implementasi Program Smart Health, yang bertujuan meningkatkan aksesibilitas dan kualitas layanan kesehatan masyarakat dengan memanfaatkan teknologi informasi. Program ini memungkinkan masyarakat untuk mengakses berbagai layanan kesehatan, seperti pendaftaran pasien, konsultasi medis, dan pemantauan kesehatan secara daring melalui aplikasi berbasis web dan mobile. Dengan mengadopsi pendekatan kualitatif melalui metode studi kasus, penelitian ini menganalisis efektivitas dan dampak dari Program Smart Health terhadap pelayanan publik di sektor kesehatan. Hasil penelitian menunjukkan bahwa Program Smart Health berhasil meningkatkan efisiensi operasional Dinas Kesehatan, mempercepat proses pelayanan, serta memperluas jangkauan layanan, khususnya di daerah-daerah terpencil. Selain itu, program ini juga mendapat respon positif dari masyarakat karena kemudahan akses, keterbukaan informasi, serta peningkatan transparansi layanan. Meskipun demikian, beberapa tantangan seperti keterbatasan infrastruktur teknologi dan tingkat literasi digital masyarakat masih menjadi hambatan signifikan yang perlu diatasi untuk mengoptimalkan potensi program ini di masa mendatang. Dengan dukungan infrastruktur yang lebih baik dan upaya edukasi yang berkelanjutan, Program Smart Health berpotensi menjadi model inovasi pelayanan publik yang efektif dan berkelanjutan di sektor kesehatan, serta dapat direplikasi di wilayah lain dengan kondisi serupa.

Title

Found 60 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 60 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 60 Documents
Search