International Journal of Economics, Business and Accounting Research (IJEBAR)
Vol 7, No 3 (2023): IJEBAR, VOL. 07 ISSUE 03, SEPTEMBER 2023

INFLUENCE OF SERVICE QUALITY, BRAND IMAGE, AND PRICE ON CUSTOMER SATISFACTION

Mila Karmila (Universitas Perjuangan Tasikmalaya)
Rita Tri Yusnita (Universitas Perjuangan Tasikmalaya)
Barin Barlian (Universitas Perjuangan Tasikmalaya)



Article Info

Publish Date
12 Sep 2023

Abstract

This research was conducted with the intention of analyzing the influence of several independent variables including brand image, service quality and price perceptions on the dependent variable, namely satisfaction. The objects in this study are customers from food distributor companies in Tasikmalaya City. The research method used in this study is multiple linear regression analysis and data obtained through observation, questionnaires and literature studies. The population in this research is 256 customers. The results showed that brand image, service quality and price perceptions had a positive effect on customer satisfaction either partially or simultaneously Keywords: Brand Image, Service Quality, Price and Customer Satisfaction

Copyrights © 2023






Journal Info

Abbrev

IJEBAR

Publisher

Subject

Economics, Econometrics & Finance

Description

International Journal of Economics, Business, and Accounting Research (IJEBAR) is a peer-reviewed, open access international scientific journal dedicated for rapid publication of high-quality original research articles as well as review articles in all areas of Economics, Business and Accounting. ...