Jurnal Minds: Manajemen Ide dan Inspirasi
Vol 10 No 2 (2023): December

Career Plateau Forms Turnover Intention: The Important Role of Affective Commitment and Career Satisfaction

Noerchoidah Noerchoidah (Unknown)
Dyah Widowati (Politeknik NSC Surabaya)
Siti Mahmudah (Politeknik NSC Surabaya)
Soffia Pudji Estiasih (Universitas PGRI Adi Buana Surabaya)



Article Info

Publish Date
04 Dec 2023

Abstract

The pervasive high employee turnover intention, particularly prevalent in the hospitality sector, often disrupts company operations. This study investigates the influence of career plateau on turnover intention, mediated by affective commitment and career satisfaction. The research population comprises all hotel employees in East Java, with a sample size of 170 employees. The data analysis used the Partial-Least-Square Structural-Equation-Modeling (PLS-SEM) approach. The hypothesis testing results substantiate that career plateau significantly and negatively impacts affective commitment and career satisfaction. Furthermore, both affective commitment and career satisfaction significantly and negatively influence turnover intention. The study also reveals that career plateau significantly and positively affects turnover intention when mediated by affective commitment. However, when judged by career satisfaction, the career plateau's effect on turnover intention was positive but insignificant.

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Journal Info

Abbrev

minds

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

Jurnal Minds: Manajemen Ide dan Inspirasi is a scientific and open-access journal (CC-BY clearance), published by the Management Department of the Faculty of Islamic Economics and Business, Universitas Islam Negeri Alauddin Makassar, Indonesia. It is a bi-annual publication, i.e., by June and ...