Jurnal Ilmu Sosial dan Humaniora
Vol 13 No 1 (2024)

Green Loyalty – Empirical Experience from a Systematic Literature Review

I Made Surya Prayoga (Universitas Udayana)
I Gusti Ayu Ketut Giantari (Universitas Udayana)
Putu Yudi Setiawan (Universitas Udayana)
I Gusti Ngurah Jaya Agung Widagda K (Universitas Udayana)



Article Info

Publish Date
30 Apr 2024

Abstract

Our research aims to analyze the factors determining green loyalty based on a systematic literature review (SLR) according to the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) statement. We asked three research questions: The main factors that determine green loyalty, The most widely used theories in building empirical research models on green loyalty, and how often do traditional elements, such as values, image, knowledge, satisfaction, trust, practice, and quality perceived, emerges in empirical research on eco-loyalty. The SLR search of the three databases yielded 571 publications. The snowballing method produced 78 records. After removing duplicates, 330 records were obtained, and in the final stage, only 19 articles were used in the systematic literature review. Based on the analysis results, seven main factors influence green loyalty. The Social Exchange Theory is the grand theory most widely used in building research models. The implications of this research will explain how green loyalty is currently a very urgent and important topic to research, as well as make it easier for researchers to see gaps as opportunities in building research models, especially those related to green loyalty.  

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Journal Info

Abbrev

JISH

Publisher

Subject

Humanities Social Sciences

Description

Jurnal Ilmu Sosial dan Humaniora (JISH) is a journal that uses a double-blind peer review model that can be accessed online. The purpose of JISH is to publish a journal containing quality articles that will be able to contribute thoughts from a theoretical and empirical perspective in society and ...