Indonesian Journal of Public Policy Review
Vol 25 No 1 (2024): January

Village Information System (SID) Effectiveness in Improving Village Administrative Services

Novianti, Rosita Dwi (Unknown)
Agustina, Isna Fitria (Unknown)



Article Info

Publish Date
06 Feb 2024

Abstract

This research investigates the effectiveness of the Village Information System (SID) in improving public services in Sekardangan Village, focusing on the period of 2020-2022. The descriptive qualitative method is employed, utilizing primary and secondary qualitative data sources, including library research and interviews with the village head and operators. Results reveal that Sekardangan Village provides effective, fast, precise, and efficient services. However, the web-based SID has not been fully effective due to challenges faced by elderly residents with limited socialization from local government. This study contributes to the understanding of smart governance and the role of information systems in enhancing village administration services. Highlight : The study analyzes the effectiveness of the Village Information System (SID) in improving public services in Sekardangan Village, focusing on the period of 2020-2022. Qualitative data sources, including library research and interviews with the village head and operators, were utilized to assess the effectiveness of the SID. The results indicate that while Sekardangan Village provides effective, fast, precise, and efficient services, the web-based SID has not been fully effective due to challenges faced by elderly residents with limited socialization from the local government. Keywords: Effectiveness, Village Information System, Public Service, Sekardangan Village, Qualitative Method

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Journal Info

Abbrev

ijppr

Publisher

Subject

Social Sciences

Description

Indonesian Journal of Public Policy Review (IJPPR) is a peer-reviewed journal published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global ...