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All Journal Indonesian Journal of Public Policy Review
Novianti, Rosita Dwi
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Social Sciences

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Village Information System (SID) Effectiveness in Improving Village Administrative Services Novianti, Rosita Dwi; Agustina, Isna Fitria
Indonesian Journal of Public Policy Review Vol 25 No 1 (2024): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i1.1367

Abstract

This research investigates the effectiveness of the Village Information System (SID) in improving public services in Sekardangan Village, focusing on the period of 2020-2022. The descriptive qualitative method is employed, utilizing primary and secondary qualitative data sources, including library research and interviews with the village head and operators. Results reveal that Sekardangan Village provides effective, fast, precise, and efficient services. However, the web-based SID has not been fully effective due to challenges faced by elderly residents with limited socialization from local government. This study contributes to the understanding of smart governance and the role of information systems in enhancing village administration services. Highlight : The study analyzes the effectiveness of the Village Information System (SID) in improving public services in Sekardangan Village, focusing on the period of 2020-2022. Qualitative data sources, including library research and interviews with the village head and operators, were utilized to assess the effectiveness of the SID. The results indicate that while Sekardangan Village provides effective, fast, precise, and efficient services, the web-based SID has not been fully effective due to challenges faced by elderly residents with limited socialization from the local government. Keywords: Effectiveness, Village Information System, Public Service, Sekardangan Village, Qualitative Method
Village Information System (SID) Effectiveness in Improving Village Administrative Services: Efektivitas Sistem Informasi Desa (SID) Dalam Meningkatkan Pelayanan Administrasi Desa Novianti, Rosita Dwi; Agustina, Isna Fitria
Indonesian Journal of Public Policy Review Vol. 25 No. 1 (2024): January
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/ijppr.v25i1.1367

Abstract

This research investigates the effectiveness of the Village Information System (SID) in improving public services in Sekardangan Village, focusing on the period of 2020-2022. The descriptive qualitative method is employed, utilizing primary and secondary qualitative data sources, including library research and interviews with the village head and operators. Results reveal that Sekardangan Village provides effective, fast, precise, and efficient services. However, the web-based SID has not been fully effective due to challenges faced by elderly residents with limited socialization from local government. This study contributes to the understanding of smart governance and the role of information systems in enhancing village administration services. Highlight : The study analyzes the effectiveness of the Village Information System (SID) in improving public services in Sekardangan Village, focusing on the period of 2020-2022. Qualitative data sources, including library research and interviews with the village head and operators, were utilized to assess the effectiveness of the SID. The results indicate that while Sekardangan Village provides effective, fast, precise, and efficient services, the web-based SID has not been fully effective due to challenges faced by elderly residents with limited socialization from the local government. Keywords: Effectiveness, Village Information System, Public Service, Sekardangan Village, Qualitative Method
Co-Authors Isna Fitria Agustina