The Indonesian Journal of Computer Science
Vol. 12 No. 5 (2023): The Indonesian Journal of Computer Science (IJCS)

Digital Payments in Indonesia: Understanding the Effect of Application Security on User Trust

Rabbani, Maheswara (Unknown)
Wijaya, Juan Daniel (Unknown)
Kusuma, Rendy Sanjaya (Unknown)
Purba, Wilhelmus Billion Pius (Unknown)
Tajib, Robert Marchelino (Unknown)



Article Info

Publish Date
30 Oct 2023

Abstract

Technological developments present digital payment innovations for fast and practical transaction processes. Many digital wallets (e-wallet) services have emerged recently, becoming a trend in Indonesia. However, digital payments carry the risk of hacking user accounts, fraud (scams), phishing, and other criminal acts that aim to steal users' personal information. Financial is a sensitive issue; security is essential to digital payments. The research aims to analyze the effect of application security on user trust when making online transactions using digital payment applications. The study used a descriptive statistical method by distributing questionnaires to 50 Indonesians who have made electronic payments at least once for transactions. The study results show that application security significantly affects user trust in digital payments. Research results from various references show that application security influences impulse buying behavior and intentions to use e-wallet platforms.

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Journal Info

Abbrev

ijcs

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering Engineering

Description

The Indonesian Journal of Computer Science (IJCS) is a bimonthly peer-reviewed journal published by AI Society and STMIK Indonesia. IJCS editions will be published at the end of February, April, June, August, October and December. The scope of IJCS includes general computer science, information ...