Analysis of Web-Based E-Commerce Testing Using Black Box and White Box Methods

Mhd Dion Gustinov (Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia)
Nilam Wahdiaz Azani (Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia)
Rahmat Al Ghani (Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia)
Sephia Nazwa Auliani (Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia)
Sisri Maharani (Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia)
Muhammad Luthfi Hamzah (Universitas Islam Negeri Sultan Syarif Kasim Riau, Indonesia)
Muhammad Rizki (National Taiwan University of Science and Technology, Taiwan)

International Journal of Information System and Innovation Management
Vol. 1 No. 1 (2023): International Journal of Information System and Innovation Management

The Shoopers application is an E-Commerce application that offers its services through the website. During its journey, this application must be able to serve and provide convenience to its users. The launch of this website was carried out in 2021, but there are still reports from users complaining that some features are not working. used. The purpose of this study is to test all website functions. After the black-and-white-box testing methodology, the results show that there are still inputs whose results are not as expected and will later have an impact on the customer database. By carrying out this test the researcher was able to test the Shopers application and find out the shortcomings of the program so that it could be developed further.