EDUNOMIC : JURNAL ILMIAH PENDIDIKAN EKONOMI FAKULTAS KEGURUAN DAN ILMU PENDIDIKAN
Vol 8 No 2 (2020): EDISI SEPTEMBER

PENGARUH STORE ATMOSPHERE DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN MERAWAT KECANTIKAN DI FARINA BEAUTY CLINIC

Dian Nurislah (Universitas Singaperbangsa Karawang)
Cecep Hermana (Universitas Singaperbangsa Karawang)



Article Info

Publish Date
26 Sep 2020

Abstract

ABSTRACTMarketing management is the art of selling a product or service and creating, offering and freely exchanging products and services of high value to customers and aims to take advantage of opportunities in the market. This study aims to determine, explain, and analyze the effect of store atmosphere and service quality on decisions to care for beauty at Farina Beauty Clinic Karawang. This type of research is qualitative with 100 respondents who are determined by descriptive and verification methods. Data collection techniques are questionnaires and surveys. The data collection tool uses a questionnaire. The data analysis used is descriptive analysis, data transformation, verification analysis, and path analysis. The results showed that the variable store atmosphere and service quality had a positive and significant effect both partially and simultaneously on the decision to care for beauty at Farina Beauty Clinic. Based on the coefficient of determination, the decision to care for beauty gave a contribution of 0.479 or 47.9% to the variable store atmosphere and service quality. Based on the results of this study, it is suggested to Farina Beauty Clinic to expand the existing parking area and handle consumers swiftly again, so that consumers continue to make repeat purchases at Farina Beauty Clinic. Keywords: Store Atmosphere, Service Quality, Beauty Care Decisions.

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Journal Info

Abbrev

Edunomic

Publisher

Subject

Economics, Econometrics & Finance Education Social Sciences Other

Description

Edunomic: Jurnal Ilmiah Pendidikan Ekonomi merupakan jurnal interdisipliner yang mempublikasikan kajian-kajian pustaka, penelitian empiris, review buku terkait dengan pengembangan keilmuan dalam bidang Pendidikan Ekonomi. Ruang lingkup artikel ilmiah yang dapat diterbitkan dalam Edunomic ini adalah ...