El-Mujtama: Jurnal Pengabdian Masyarakat
Vol. 4 No. 5 (2024): El-Mujtama: Jurnal Pengabdian Masyarakat

Analisis Efektivitas Penerapan Layanan Publik E-Kelurahan di Kota Bandung

Cici Nurnovianti (Unknown)
Nia Karniawati (Unknown)

Article Info

Publish Date
02 Sep 2024

Abstract

This article analyses the effectiveness of E-Kelurahan public service implementation in Bandung City, which is part of the e-government initiative to improve the quality of public services through information technology. The research uses a qualitative and descriptive analytical approach to evaluate the successes, constraints, and areas of improvement in the implementation of the system. The results show that E-Kelurahan has improved service speed and transparency, although there are still challenges related to infrastructure, digital literacy, and human resource readiness. This research suggests the need for continued efforts in improving technological infrastructure and training for village officials to optimise public services.

Copyrights © 2024




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Journal Info
El-Mujtama: Jurnal Pengabdian Masyarakat
Website

Abbrev

elmujtama

Publisher

Institut Agama Islam Nasional Laa Roiba Bogor

Subject

Religion Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

Description

El-Mujtama: Jurnal Pengabdian Masyarakat is a scientific journal about community service programs and activities as part of the implementation of the Tri Dharma of Higher Education. This journal is published three times a year every January, May and September, managed by Lembaga Publikasi Ilmiah ...