Media Ilmu Kesehatan
Vol 13 No 1 (2024): Media Ilmu Kesehatan

The relationship between characteristics and patient satisfaction in complementary services by midwives

Setyaningsih, Dewi (Unknown)
Novika, Almira Gitta (Unknown)
Angelika, Marseli Dwi (Unknown)



Article Info

Publish Date
30 Apr 2024

Abstract

Background: Midwifery care has been combined with alternative and complementary midwifery services. The increase in complementary services needs to be balanced with efforts to improve the quality of medical services, one of which is assessing patient satisfaction.Objective: to determine the relationship between patient characteristics and satisfaction with complementary services by midwives.Methods: This research was a quantitative study using a cross-sectional design. The research location was Ngaglik I Public Health Care area. The sample of this study amounted to 30 respondents taken by purposive sampling. Data analysis using univariate and bivariate chi-squareResults: There is no relationship between age and patient satisfaction (P-value 1.00>0.05). There is no relationship between employment status and patient satisfaction (P-value 0.657>0.05). Based on the level of education, there is no relationship with patient satisfaction (P-value 0.637>0.05). There is no relationship between parity (P-value 1.00>0.05) with patient satisfaction in complementary services by midwives.Conclusion: There is no relationship between the characteristics of age, occupation, education, and parity with patient satisfaction in complementary services by midwives.

Copyrights © 2024






Journal Info

Abbrev

mik

Publisher

Subject

Health Professions Medicine & Pharmacology Nursing Public Health

Description

Media Ilmu Kesehatan is a scientific journal that aims to publish and disseminate various scientific papersto add insight and science in the health field. Media Ilmu Kesehatan accepts original research scientific manuscripts and literature reviews. The minimum bibliography included in the article is ...