Panorama Nusantara
Vol 16 No 1 (2021): PANORAMA NUSANTARA

PENGARUH KUALITAS PRODUK, PROMOSI DAN KUALITAS PELAYANAN TERHADAP KEPUTUSAN PEMBELIAN DI KATERING YVONNE’S

Dilan Hatma (STIE Pariwisata Internasional)
Bonifasius Nainggolan (STIE Pariwisata Internasional)



Article Info

Publish Date
05 Mar 2021

Abstract

The purpose of this research is to determine the effect of product quality, promotion, and quality service on purchase decision at the Catering Yvonnes. The population in this study are the customers of 100 people by accidental sampling method. The data collection by accidental technique using the designed questionnaire. The questionnaire has been tested of its validity dan reliability prior to distribution. Data were analyzed by descriptive and quantitative. The regression analysis started with the classical assumption test (normality, multicolinierity, heteroscedasticity and linierity test) afterward by multiple linier regression analysis. The model determined by the hypotheses testing applied F, T test and correlation test and the coefficient of determination (R2). The results showed that product quality has a significant influence on purchase decision, promotion has a significant effect on purchase decision, quality service has a significant effect on purchase decision, where all varables have a positive effect on purchase decision simultaneously at the Catering Yvonne’s.

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Journal Info

Abbrev

panoramanusantara

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal ilmiah yang mempublikasikan hasil penelitiaan mahasiswa dan dosen S1 Manajemen Universitas Asa Indonesia, dan yang menjadi scope jurnal ini adalah manajemen pemasaran, manajemen keuangan, manajemen operasional bisnis, dan manajemen SDM Terbit 2 kali dalam 1 tahun, yaitu Juni dan ...