The surge in technological advancements has made online learning increasingly significant, especially during the COVID-19 pandemic. However, it presents specific challenges, particularly in abstract disciplines like mathematics at the university level. This study aims to identify the factors that either facilitate or hinder university students' experiences with online mathematics education during the pandemic. Employing a quantitative survey methodology, the research gathered data from 337 mathematics education students in Indonesia through random sampling. Google Forms conducted the survey, which evaluated eight key aspects: learning motivation, participation, course materials, facilities and infrastructure, interaction, technology skills, learning environment, and self-regulated learning. The results reveal that the primary factors supporting online mathematics learning include high student motivation, active participation, adequate technological skills, and strong self-regulation. Conversely, the main barriers are unstable internet connectivity, high data costs, complex course content, limited interaction, and suboptimal learning environments. These findings suggest that mathematics educators can improve online learning by developing interactive and engaging experiences. Strategies to achieve this may include integrating multimedia resources, optimizing task design, facilitating discussion forums, and creating a stimulating learning atmosphere.
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