Al-Musyrif : Jurnal Bimbingan dan Konseling Islam
Vol 6 No 2 (2023): October

Analisis Tingkat Kepuasan Siswa Terhadap Layanan Konseling Individu

Nurhayati, Afifah (Unknown)
Hadi, Dzinnun (Unknown)



Article Info

Publish Date
28 Oct 2023

Abstract

This research aims to determine the level of student satisfaction with individual counseling services for classes X and XI at SMA Negeri 1 Tulungagung. The type of research used is quantitative research with a descriptive type. This research was carried out by analyzing data on the average percentage of student satisfaction. With a population of 118 and the research sample used total sampling or the entire population was used as a sample. The method for collecting data in this research uses a questionnaire. The results of the descriptive percentage analysis showed that the average satisfaction of class With a percentage of each aspect, namely the physical evidence aspect with a percentage of 21.89%, the reliability aspect with a percentage of 21.03%, the timeliness aspect with a percentage of 13.28%, the guarantee aspect with a percentage of 13.45%, and the empathy aspect with a percentage of 17. .84%. The conclusion from this research is that the percentage of average student satisfaction is 7.14%, where the categorization is very dissatisfied.

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Journal Info

Abbrev

almusyrif

Publisher

Subject

Religion Humanities Education Social Sciences

Description

Al Musyrif : Jurnal Bimbingan dan Konseling Islam adalah jurnal yang berisi isu-isu aktual terkait Bimbingan Konseling Islam yang ditulis oleh para akademisi melalui berbagai tinjauan literatur (penelitian Perpustakaan) atau studi lapangan yang akan diterbitkan dalam bentuk Jurnal Ilmiah. Jurnal ...