juremi: jurnal riset ekonomi
Vol. 3 No. 6: Mei 2024

PENGARUH LAYANAN PRAMUWISATA LOKAL TERHADAP LOYALITAS WISATAWAN DI DESA WISATA BONJERUK LOMBOK TENGAH

Zainul Latif (Unknown)
I.A.Y.S.D Utami Pidada (Unknown)
Supardi, Supardi (Unknown)



Article Info

Publish Date
13 May 2024

Abstract

The role of a tour guide in the tourism sector is the main component that influences the success of a travel service. Tour guides are known as professional people who have extensive knowledge about a tourist spot, are able to provide in-depth information to tourists, and have skills in organizing and arranging tourist trips to ensure a satisfying experience for visitors. This research aims to determine the influence of the quality of local tour guide services on tourist loyalty in coming back to the Bonjeruk tourist village. This research method is descriptive quantitative with data collection techniques, namely questionnaires, documentation and literature study. The sampling technique used purposive sampling by distributing questionnaires to 100 respondents. This research uses four excellent service quality variables as independent variables, including friendliness, comfort, speed and accuracy in service and the dependent variable, namely tourist loyalty. The research results obtained showed that there was a simultaneous influence of excellent service quality on tourist loyalty by 53.7% and the remaining 46.3% was influenced by variables not examined in this research, and there was a relationship between excellent service quality and tourist loyalty

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Journal Info

Abbrev

Juremi

Publisher

Subject

Economics, Econometrics & Finance

Description

Juremi: Jurnal Riset Ekonomi is a research base journal published by Bajang Institute. The journal published six times per year. This journal started publishes since 2021 In the following year of publication, the journal is going to publish trianually. Any interested author could submit the ...