ATRABIS: Jurnal Administrasi Bisnis (e-Journal)
Vol. 10 No. 1 (2024): ATRABIS: Jurnal Administrasi Bisnis (e-Journal)-Juni 2024

The Perception of Information Technology (Social-Media) in Micro, Small, and Medium Enterprises (MSMEs): A SWOT Analysis

Nuri, Siti Nuran (Unknown)
Nurita Andriani (Unknown)



Article Info

Publish Date
25 Jun 2024

Abstract

The trend of digitalization is affecting commerce around the world. Previously traditional marketing methods have now been integrated into the digital world. Information and Communication Technology (ICT) is important for carrying out business activities, especially in Micro, Small and Medium Enterprises (MSMEs). This study aims to analyze the use of social media as a marketing tool for MSMEs in Bangkalan District. The method used is SWOT analysis (strength, weakness, opportunity, and threat). Qualitative data in the form of questions asked to research respondents using a questionnaire with 30 respondents from MSMEs in Bangkalan District, then the data is quantified so that it can be analyzed more deeply. The results obtained by MSMEs in utilizing social media as a marketing medium based on the SWOT quadrant diagram are in quadrant I, which means that the strategy used is a growth strategy, namely the SO strategy. This strategy uses strengths to take advantage of opportunities that exist in MSMEs. The implementations are to use various social media platforms effectively, increase the intensity of marketing/promotion through good cooperation with influencers for endorsement content, market development to e-commerce, strengthen or maintain existing relationships with consumers, maintain product and service quality, create interactive, entertaining, emotional, and informative content.

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Journal Info

Abbrev

atrabis

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

ATRABIS - Jurnal Administrasi Bisnis yang dikterbitkan oleh Program Studi Administrasi Bisnis berisi kajian hasil penelitian dosen-dosen di Program Studi tersebut. Kajian penelitian yang disusun menjadi sumber pengembangan pengetahuan khususnya di Program Studi Administrasi ...