JPBM (Jurnal Pendidikan Bisnis dan Manajemen)
Vol 10, No 2: September 2024

The Linkage Between Burnout, Quality of Work Life, and Job Performance Among Fintech Company Employee Management: The Role of Job Satisfaction

Mario Chrissendy Dian Saputra (Universitas Indonesia)
Aryana Satrya (Universitas Indonesia)



Article Info

Publish Date
19 Jun 2024

Abstract

The intense competition among Fintech companies requires management to maintain job performance. Job performance can be achieved through employee job satisfaction. Quality of work life can support the achievement of performance and employee performance, but burnout can reduce the performance of company employees. This study examines the effects of burnout, quality of work life, job satisfaction, indirect effects of burnout, and quality of work life on job performance through job satisfaction. This research was conducted at Fintech companies in Indonesia using a quantitative research design. Data were collected through questionnaires employing the Likert scale, which was further analyzed using SEM-PLS. The results showed that burnout has a negative and significant effect on job performance, while quality work of life has a positive and significant effect on job performance. In addition, job satisfaction has a significant effect on job performance. The indirect effects of burnout on job performance through job satisfaction are significant, as well as quality work of life and job performance. Keywords: Burnout, Quality of work life, Job satisfaction, Job performance

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Journal Info

Abbrev

jpbm

Publisher

Subject

Economics, Econometrics & Finance Education Social Sciences

Description

Jurnal Pendidikan Bisnis dan Manajemen is a business and management journal with the specialization of education for business and management. The journal seeks reflective papers which bring together pedagody and theories of business and ...