E-Jurnal Manajemen Trisakti School of Management (TSM)
Vol. 3 No. 4 (2023): E-Jurnal Manajemen Trisakti School of Management (TSM)

FAKTOR - FAKTOR YANG MEMENGARUHI REPURCHASE INTENTION PADA PENGGUNA LAZADA DIDKI JAKARTA

ANDINI, RISKI (Unknown)
AGUNG TRIANDEWO, MARIS (Unknown)



Article Info

Publish Date
31 Dec 2023

Abstract

This study aims to test and analyze whether Perceived Enjoyment, Perceived Ease of Use, Satisfaction, and Trust are factors that influence Repurchase Intention. In addition, this study also examines and analyzes the effect of Perceived Enjoyment, Perceived Ease of Use, Satisfaction, Trust on Repurchase Intention on Lazada users in DKI Jakarta. The research design used is descriptive and causality research using a Likert scale and using five measurement points. The sampling technique that will be used in this research is to use a purposive sampling method with primary and secondary data. The sample used was 110 Lazada user respondents, the data was processed using the Multiple Linear Regression method with the SPSS program as a test tool. The results obtained in this study show the influence of Perceived Enjoyment, Satisfaction and Trust on Repurchase Intention for Lazada users in DKI Jakarta. However, Perceived Ease of Use has nonsignificant effect on Repurchase Intention for Lazada users in DKI Jakarta.

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Journal Info

Abbrev

EJMTSM

Publisher

Subject

Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

E-Jurnal Manajemen Trisakti School Management (TSM) is biannual publication issued in the month of March, June, September, and December. E-Jurnal Manajemen TSM is a scientific journal which prioritizes the publication of articles (research and non-research based) regarding to management issues ...