E-Jurnal Manajemen Trisakti School of Management (TSM)
Vol. 4 No. 1 (2024): E-Jurnal Manajemen Trisakti School of Management (TSM)

PENGARUH COGNITIVE-BASED TRUST DAN AFFECTIVE-BASED TRUST TERHADAP OCB DIMEDIASI POS DAN LMX

FITR, ANISA ARDILA (Unknown)
TJAHJADI, KAREL (Unknown)

Article Info

Publish Date
31 Mar 2024

Abstract

This study is to analyse the effect of cognitive-based trust and affective-based trust on organizational citizenship behavior (OCB) through the mediation of perceived organizational support (POS) and leader-member exchange (LMX). This research uses purposive sampling technique. Data collection was carried out by distributing questionnaires to respondents and using a Likert scale. Survey participants consisted of 62 employees at Dinas Kesehatan Kota Bekasi. The analysis method used quantitative analysis method using SEM-PLS. The findings of the study suggest that cognitive-based trust has an influence on POS, POS has an influence on OCB and POS mediates cognitive-based trust on OCB. Affective-based trust has a direct influence on LMX, but LMX has no influence on OCB and LMX does not mediate affective-based trust on OCB.

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Journal Info
E-Jurnal Manajemen Trisakti School of Management (TSM)
Website

Abbrev

EJMTSM

Publisher

Sekolah Tinggi Ilmu Ekonomi Trisakti

Subject

Economics, Econometrics & Finance Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences

Description

E-Jurnal Manajemen Trisakti School Management (TSM) is biannual publication issued in the month of March, June, September, and December. E-Jurnal Manajemen TSM is a scientific journal which prioritizes the publication of articles (research and non-research based) regarding to management issues ...