Jurnal Manajemen Bisnis Transportasi dan Logistik
Vol 9, No 1 (2023): Juni

Analysis of The Quality of Loading and Unloading Services To Customer Satisfaction at PT Jakarta International Container Terminal Year (2021)

Siregar, Insan Habibi (Unknown)
Ramadhan, Rafly Hendikesta (Unknown)
Suparman, Asep (Unknown)
Primadi, Andri (Unknown)

Article Info

Publish Date
21 Dec 2023

Abstract

PT Jakarta International Container Terminal (Persero) is a State-Owned Enterprise (BUMN) engaged in port services to uphold the smooth flow of marine vessels. One of the strategies that can uphold success in business is that the company can provide optimal service quality, to be able to win the competition which in the end will get maximum profit. Pt. Jakarta International Container Terminal is a large port, in addition to serving freight transportation, it also serves container loading and unloading.

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Journal Info
Jurnal Manajemen Bisnis Transportasi dan Logistik
Website

Abbrev

jmbtl

Publisher

Institut Transportasi dan Logistik Trisakti

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences Transportation

Description

The Journal of Transportation and Logistics Business Management is published by the Fakultas Manajamen dan Bisnis Institut Transportasi dan Logistik Trisakti as a scientific responsibility and the embodiment of the "Tridharma" of higher education. The scope of the article includes: Digital Service ...