West Science Interdisciplinary Studies
Vol. 1 No. 12 (2023): West Science Interdisciplinary Studies

The Effect of Ease of Access to Services and Transparency of Information on Population Service Satisfaction

Musa, Maman (Unknown)
Darman (Unknown)
Yunus, Sadam (Unknown)

Article Info

Publish Date
22 Dec 2023

Abstract

This research was conducted to determine the effect of Ease of Service Access and Information Transparency on Population Service Satisfaction in Gorontalo. The sampling technique used was Accidental Sampling by determining 51 respondents. The research method uses quantitative descriptive with the Statical program for social science (SPSS). The results of this study show that Ease of Service Access and Information Transparency significantly affect Population Service Satisfaction with a calculated F value of 58.409, with a total influence of 0.704 or 70.4%. Ease of access to services has a significant effect on population service satisfaction with a calculation value of 4,670, information transparency has a significant effect on population service satisfaction with a calculation value of 2,495.

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Journal Info
West Science Interdisciplinary Studies
Website

Abbrev

wsis

Publisher

Westscience Press

Subject

Economics, Econometrics & Finance Environmental Science

Description

Journal that publishes multidisciplinary research articles, which include: Humanities and social sciences, Business Economics, Cooperatives & Banking, Sharia Economics, Development Economics, HR Development, Taxation and Commercial Insurance, Communication, Technique, Informatics, Information ...