Jurnal Arastirma
Vol. 4 No. 2 (2024): JURNAL ARASTIRMA

The Effect of Brand Trust and Ease Of Use Shopee Application on Consumer Purchasing Decisions in Palembang City

Oktavia, Diana (Unknown)
Nataliani, Nataliani (Unknown)
Madeleine, Madeleine (Unknown)



Article Info

Publish Date
01 Aug 2024

Abstract

Purpose: The purpose of this study was to determine the effect of Brand Trust on consumer purchasing decisions in the Shopee application; To determine the effect of Ease of Use on consumer purchasing decisions in the Shopee application. Methods: This study uses a quantitative research approach using a causality / cause-and-effect research methodology to find evidence whether there is a cause-and-effect relationship between the independent and dependent variables. The population in this study were consumers who had made purchases at E-Commerce Shopee. The sample size used reached 100 respondents. The sampling technique uses a non-probability method with a purposive sampling approach with the following criteria: Having the Shopee application; Respondents with a minimum age of 17 years; Respondents have made purchases in the shopee application at least 2 times. Findings: The results in the study prove that Brand Trust and Ease Of Use have a positive and significant influence on consumer purchasing decisions in the Shopee application. Implication: The implication of the results of this study is the importance of building brand trust and making it easier to use the product (Application) to increase purchasing decisions.  

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Journal Info

Abbrev

Jaras

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

JURNAL ARASTIRMA adalah jurnal ilmiah yang meliputi kajian di bidang Sumber Daya Manusia, Pemasaran dan Keuangan yang diterbitkan oleh Program Studi Manajemen Universitas Pamulang, Tangerang Selatan Banten. JURNAL ARASTIRMA secara teratur diterbitkan 2 (dua) kali dalam 1 (satu) tahun, yaitu pada ...