Journal of Telenursing (JOTING)
Vol 5 No 2 (2023): Journal of Telenursing (JOTING)

Penerapan Perbaikan Mutu Berkelanjutan (Continous Quality Improvement) Pasca Akreditasi Puskesmas Kota Kupang terhadap Tingkat Kepuasan Masyarakat

Manafe, Ovlian Afri (Unknown)
Ratu, Jacob M. (Unknown)
.Muntasir, Muntasir (Unknown)
Roga, Andrias Umbu (Unknown)
Littik, Serlie K. A. (Unknown)



Article Info

Publish Date
31 Dec 2023

Abstract

This research aims to analyze the effect of implementing continuous quality improvement (Continuous Quality Improvement) through improving the quality of administration and management, performance targets for public health efforts, and improving clinical quality and patient safety (PMKP) after accreditation of community health centers on the level of community satisfaction. The research method used is quantitative observational analytical research using a cross-sectional study. The research results show that Continuous Quality Improvement significantly affects the Level of Community Satisfaction. This can be seen from the significance value of 0.000 0.05; the Fcount value is greater than the FTable value (315.333 3.127). Conclusion: Continuous Quality Improvement (CQI) simultaneously or together influences community satisfaction. Continuous Quality Improvement (CQI) by the Oesapa Community Health Center and Penfui Community Health Center by implementing Community Health Center Accreditation standards significantly affects the level of community satisfaction. Keywords: Community Satisfaction, Continuous Quality Improvement, Community Health Center

Copyrights © 2023






Journal Info

Abbrev

JOTING

Publisher

Subject

Health Professions Nursing

Description

Journal of Telenursing (JOTING) accepts articles in quantitative, qualitative, mixed method approaches related to nursing field, such as pediatric nursing, management of nursing, medical surgical nursing, maternity nursing, psychiatrics nursing, community nursing, emergency nursing, gerontology ...